Returns & Exchanges
At Lucky & Me, we want you to be completely satisfied with your purchase. If your order doesn't fit or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Items
Place the unwashed, unworn items back into their original packaging and securely seal the box or mailer.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing